Description



1. Why does the heating of the air conditioner not function?
Answer: Our remote control is designed to have both ‘cooling only’ mold and ‘cooling & heating’ mold. Users need to activate either the ‘cooling only’ mold or the ‘cooling & heating’ mold. If ‘cooling only’ mode is activated, the heating function of the air conditioner will not work, it will start heating up the room temperature only when you turn it into ‘cooling & heating’ mold. The way of setting is demonstrated in detail in the user’s manual.
2. Why does the air conditioner not blow out hot air until several minutes after it is activated?
Answer: This is because when the heating mold just started, the temperature of the evaporator is relatively low, and the wind blow out would be cool. Therefore, there has designed a function of cool air protection, which will stop the indoor fan from working until the evaporator reaches the set temperature. Thus, there will not be any wind blow out at the beginning.
3. Why does the air conditioner not work for the first 3 minutes after it is restarted after a sudden power loss?
Answer: This is because our air conditioning has been set up with the power lost memory function (AUTO - RESTART), when suddenly power off and then immediately power on, the air conditioner will operate according to the same setting before the power off. Therefore, in order to prevent the impact of the imbalance system to the compressor on its startup, the compressor will re-start operating 3 minutes delay. Thus, the condition will not either heat up or cool down the room temperature in these 3 minutes.
4. Why the capacity of the new air condition seemed not strong enough to cool down the room temperature?
Answer: There could be various reasons:
1) The capacity is insufficient; professional will be necessary for checking.
2) The wrong model of an air conditioner is brought, as the choice of models has a direct relationship with the following conditions:
A. The area of the room.
B. The cooling load of the room. It is related to the heat leakage, which is affected by the thermal insulation of the room wall, large glass window, and no. of heating source such as high voltage home appliances. The heat leakage will also be affected in places such as the dining room and living room.
To our experience, the capacity of air conditioner = room area X cooling load, the cooling load can be between 160 to 220, depending on the heat leakage. For example, if there are not any large voltage home appliances and the thermal insulation is ok, the cooling load of a single room can be estimated as 160, and 170 for a double room, 200 for a living room, and 220 for a dining room. Commercial areas should be estimated according to real situations.
Faq
We specialize in complete HVAC solutions including: Wall-mounted, window, floor-standing and portable AC units, Residential and central air conditioning systems, Heating and ventilation equipment, Split units and control systems, Air curtains and refrigeration products, Our product range covers all major air conditioning categories with 5M+ annual production capacity.
All products meet international standards with: Safety: CE, UL, CB, SASO, Energy: Energy Star, ERP, Regional: IMETRO (Brazil), NOM (Mexico), Quality: 6 Sigma manufacturing processes, Comprehensive warranty coverage (3 years full unit, 5 years compressor).
Our industrial footprint includes: 50,000 sqm production facilities across Shenzhen, Ningbo, Foshan & Anhui, 30 automated assembly lines, 530+ engineering specialists, 15,000 skilled employees, 6M+ main electrical appliances annual capacity.
We distribute to 150+ countries with focus on: Africa & Middle East, Americas, Asia, Europe (via Hong Kong/Cologne operations), Our global revenue reached $5B (2012) with $13B growth targets.
Key advantages: Decades of AC design/manufacturing expertise, Complete engineering-to-installation services, massive production scale with quality assurance, Global certification portfolio, Strong R&D (530+ engineers), Comprehensive warranty programs, Localized support through Hong Kong offices.
Related Products